Position Description:

Under the general supervision of the Library Manager, a Library Information Assistant:

• Provides circulation/reference service and instruction to library patrons of all ages using print, media and computer resources;
• Answers questions from the public in person, over the telephone and electronically;
• Performs community outreach to promote and increase public participation and use of library services;
• Assists in planning and delivering library programs for children, teens and/or adults;
• Instructs patrons on the use of the Internet, computer applications and other Library services;
• Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures;
• Ensures patrons follow library policies and procedures;
• May take responsibility for the facility, staff and operations in the absence of the Library Manager;
• Performs other related duties as required.

• Bachelor’s degree required, preferably with a strong, well-rounded liberal arts background;
• Successfully demonstrated public service experience with the ability to work well with a diverse patronage;
• Strong interpersonal, oral, and written communication skills;
• Successfully demonstrated ability to work as part of a team;
• Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously;
• Strong computer and other related technology skills, including MS Word, Excel, Powerpoint;
• Demonstrated knowledge of computer services including on-line searching, social media and Library databases preferred;
• Experience creating, conducting and/or participating in community training, programming and outreach preferred;
• Demonstrated knowledge of library resources preferred.
• Spanish and/or Russian language fluency preferred.