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Position Description:

Please attach a resume when applying for this position.

Under the general direction of the Library Network Manager:

• Supervises all aspects of library services at a site
• Develops strategies to enhance the onsite user experience
• Responsible for driving increased circulation and attendance for the site
• Uses statistics and metrics to tailor services and branch staff scheduling to meet local community needs
• Responsible for successful outreach with community organizations, schools, and elected officials
• Responsible
  for the maintenance and updating of the site collection profile and
  communicating collection needs to the Collections Strategy Office
• Plans, assigns, directs and coordinates the delivery of services
• Responsible for resolving patron complaints and staff performance issues
• Ensures that staff devotes sufficient time to public service and site hours meet patron requirements
• Collaborates
  with Library Network Manager, facilities and security administrators,
  and others to ensure that the site is well-maintained and managed and
  that technology is operational
• Works with the respective Library Network Manager to deliver relevant community-specific programs
• Ensures site staff participation in relevant and appropriate training programs
• Has final authority for site schedules, money, and timesheets
• Responsible for tracking timing and preparation of staff performance reviews
• Serves as the hiring manager for the site and is responsible for administering personnel actions in PeopleSoft
• Performs related duties as required

• Bachelor's degree; or an equivalent combination of education and experience
• Substantial,
  successfully demonstrated public library experience working in a
  variety of responsible roles displaying administrative, supervisory, and
  leadership skills appropriate to the position
• Successfully demonstrated commitment to providing consistent, high-quality public services
• Commitment to diversity and inclusion
• Excellent
  interpersonal, oral, and written communication skills including the
  ability to serve as an enthusiastic ambassador for the Library
• Successfully demonstrated experience supervising, training, and mentoring staff
• Demonstrated
  ability to exercise sound judgment, identify and assess problems and
  decisively implement appropriate solutions or recommendations
• Ability to work well independently and collaboratively across the Library to get things accomplished
• Successful track record of demonstrating creativity, flexibility, and initiative in accommodating community and staff needs
• Knowledge and understanding of urban library issues, library and information technologies; library policies and procedures